Enjoy peace of mind with our Compatible Ink Stream Warranty

Comprehensive Ink Stream Warranty

If it is proven and confirmed that a manufacturing or design defect within a CSL Digital compatible ink is the direct cause of the printing machine breakdown in which the ink is being used, and should this defect result in the cancellation or removal of the equipment warranty or refusal of service by the equipment manufacturer, its supplier or agent, then CSL Digital will provide reimbursement for the costs required to repair the damage to the ink delivery system.

Comprehensive Application Warranty

Inks supplied by CSL Digital and used in accordance with operating instructions by the end user are warranted to withstand exterior exposure without material deterioration when viewed under normal conditions for a period of up to three years (based on Northern European conditions) only when applied on accredited and approved media, stored and handled as instructed, and in accordance with the application guidelines supplied by the media manufacturer. Qualifying media must be rated as outdoor-durable for a minimum of three years as outlined in the media manufacturer or media coater’s technical documentation.

We’re so confident you’ll be satisfied with the quality of your CSL Digital compatible cartridges and inks, we offer a 100% money back guarantee. If, for any reason, you are not completely happy with your purchase, return your cartridge to the CSL Digital compatible ink supplier where you made your purchase and we’ll quickly issue you with a refund or exchange.

Think you have an ink related problem?

In the unlikely event that you believe your printer is having an issue relating to our ink, please let us know by completing the form on our Engineer Support page or by calling our Technical team on +44 (0) 1628 560890.

Even if your printer doesn’t have an ink related problem, our engineers have many years of experience that can help you a get back up and running in no time at all.

Full details of the ink stream warranty can be downloaded below.

Click here to download our Ink Stream Warranty document